What kind of businesses do you work with?

JC Virtual assist with all types of businesses, from start up's to large scale companies. If you’re overwhelmed with admin, content, or launching something new, I’m here to help.

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What are the turnaround times for tasks?

Turnaround times depend on the scope of the task and the package you’re on, but I always aim to deliver high-quality work efficiently. Quality over quantity! 

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Do you need to have all of my passwords to complete tasks?

I use LastPass to access your logins securely, without ever needing to see your actual passwords. This keeps your sensitive information private while allowing me to support your business safely and efficiently.

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Do you have insurance?

I'm fully insured with professional indemnity and cyber cover, so both your business and mine are protected every step of the way.

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What does “virtual support” actually mean?

It means I work remotely to support your business with admin, content creation, social media, design, and tech - without you needing to hire staff, provide office space, or manage overheads. It’s flexible, efficient, and personalised.

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What services do you offer?

JC Virtual offers a full range of support including:

• Inbox and calendar management

• Blog and newsletter writing

• Canva content creation

• Social media scheduling

• Website and course setup

• Client onboarding

• Tech and launch support

• Digital Marketing Campaigns
  Visit the Packages page for full details.

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How is this different from hiring a part-time employee?

JC Virtual is:

• Flexible (no payroll, contracts, or overhead)

• Fully remote (no office space needed)

• Multi-skilled (admin, content, design, and tech support in one)
  You get expert support when you need it, without the commitment or cost of a full hire.

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I’m not tech-savvy. Will this be complicated?

Not at all. My job is to simplify the process for you — whether that’s setting up bookings, automating your emails, or building your online shop. You don’t need to be techy — I’ll walk you through it or do it all for you.

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How do I know what support I need?

We’ll start with a free discovery call where I’ll learn more about your business, your current struggles, and what your goals are. I’ll recommend a tailored package or one-off service that fits.

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What’s the difference between your packages and one-off support?

• Monthly packages = Ongoing support like admin, blogs, and social media

• One-off support = Launches, design work, course setup, or content bundles
  If you're unsure, we can build something custom.

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What if I only need help for a few hours?

No problem! I offer hourly ad hoc support or weekly mini packages for small, focused tasks. It’s perfect for busy periods or trialling how we work together.

 

Can you post and manage my social media?

Yes - I offer content creation and scheduling for platforms like Instagram, Facebook, Pinterest and LinkedIn. I write captions, design graphics, and even repurpose blogs or offers into social posts. Reels and basic video editing are also available.

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Will you respond to my clients or customers?

Yes, if agreed in advance. I can manage your inbox, bookings, and client communication using approved templates in your tone of voice.

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I’m a business owner and need help with systems — can you help?

Absolutely. I can help you:

• Set up automated booking systems

• Write onboarding and aftercare materials

• Organise your inbox

• Create client-friendly documents like price lists or PDFs
  Let me handle the back end so you can focus on your clients.

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Can you help me launch a product, course, or digital service?

Yes! My Tech & Launch Package includes:

• Sales or landing page design

• Email funnel setup

• Social media promo content

• Analytics + reporting setup
  Ideal for courses, memberships, new services, or product launches.

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Can you help build a booking system or online shop?

Yes, I can set up:

• Booking tools like Fresha, Acuity, or Calendly

• Ecommerce sites via Shopify, Squarespace, or Etsy

• Product listings, images, payment links, and more
  You'll get a clean, user-friendly system that runs smoothly.

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Will you write blogs or newsletters for me?

Yes, I write SEO-friendly blog posts, email newsletters, and welcome sequences. You can send voice notes or rough ideas, and I’ll turn them into polished content. I also format and schedule them for you.

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How do we communicate and work together?

Most clients work with me via:

• Email

• WhatsApp

• Monthly Zoom check-ins (if applicable)
   

Do you offer contracts, NDAs, or payment plans?

• Yes, all clients receive a clear, legal contract.

• I’m happy to sign an NDA.

• Monthly packages are billed upfront.

• One-off projects can be split into 2 payments (start + completion).

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Do I have to commit long-term?

No — all services are month-to-month unless otherwise agreed. You can pause or cancel with 30 days' notice for contracts.

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How do I get started?

Just head to the Contact page and contact me for a free discovery chat. You’ll receive a simple welcome pack, onboarding form, and we’ll get to work!