JC Virtual respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and store your information when you use our website or services.

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1. Who We Are

JC Virtual is a UK-based virtual assistant business offering services such as marketing support, admin, SEO, customer service, and project management.

Contact:
📧 jcvirtualsupport@gmail.com
🌐 www.jcvirtual.co.uk

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2. What Information We Collect

We may collect the following personal information:

• Name, email address, phone number, and business details

• Information you provide through forms or email

• Payment and billing details (for service clients only)

• Website usage data via cookies and analytics tools

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3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide services

• Send updates, invoices, and important communications

• Improve website performance and user experience

• Comply with legal obligations

We do not sell, rent, or trade your personal data.

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4. Cookies & Analytics

This website uses cookies and may use tools like Google Analytics to understand how visitors use the site. Cookies do not collect personal data, but you can disable them in your browser settings if preferred.

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5. Data Storage & Security

Your data is stored securely and only retained for as long as necessary for the purpose it was collected. JC Virtual takes appropriate measures to protect your data from unauthorised access, disclosure, or misuse.

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6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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To exercise your rights, please email jcvirtualcontact@gmail.com

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7. Third Parties

We may share your data with trusted third parties (such as cloud storage providers or payment processors) to support service delivery. All third parties are GDPR-compliant.

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8. Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page with a revised date.

If you have any questions about this Privacy Policy or how we handle your data, feel free to get in touch at jcvirtualcontact@gmail.com

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